Effective Date: [9/20/2025]
At Merry and Bright Lights, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By accessing our website or utilizing our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect various types of information, including:
- Personal Information: This includes your name, email address, phone number, home/business address, and payment details. This information is collected when you request a service, contact us for an estimate, or engage in any other business transaction.
- Non-Personal Information: We also collect non-personal data such as IP addresses, browser type, and usage patterns on our website through cookies and similar tracking technologies to enhance your online experience.
- Communication Preferences: We may collect information about your preferences in receiving communications from us.
How We Use Your Information
Your information is used for the following purposes:
- Service Provision: To provide the requested holiday lighting services, including sending estimates, processing payments, and delivering installation/takedown services.
- Customer Support: To assist with any inquiries, provide troubleshooting, and respond to requests.
- Marketing and Promotions: We may send you promotional materials or offers if you consent to such communications. You can opt out at any time.
- Website Optimization: We use cookies and analytical tools to improve user experience, website functionality, and overall performance.
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:
- Service Providers: We may share your information with third-party service providers (e.g., payment processors or storage services) necessary to deliver our services. These providers are bound by confidentiality agreements.
- Legal Compliance: We may disclose information when required by law or to protect our rights, comply with legal processes, or respond to lawful requests by public authorities.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.
Your Rights
You have the following rights regarding your personal data:
- Access: You may request access to the personal data we hold about you.
- Correction: You can ask us to correct inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal data.
- Opt-Out: You may opt-out of receiving marketing communications at any time by following the instructions in the communication or contacting us directly.
Changes to This Privacy Policy
Merry and Bright Lights reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our services after the changes are made constitutes acceptance of the updated terms.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email:[email protected]
- Phone: 3364483686
- Mailing Address: 610 Pepperidge Rd Lewisville, NC 27023